Coverage Requirements.
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Complete your prescribed OneSmile clear aligner treatment.
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Perform weekly scans using your OneSmile DentalMonitoring ScanBox Pro.
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Follow all treatment protocols as directed by your provider.
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1. Nightly Retainer Wear
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Wear OneSmile retainers every night for a minimum of 8 hours.
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This applies to both upper and lower retainers.
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Continue with any fixed wire retainers if provided by your doctor while wearing removable retainers over them.
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Your first set of retainers is provided complimentary with your treatment.
2. Regular Retainer Replacement
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Replace OneSmile retainers every 6 months.
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Order new 3-pack sets through your treating provider.
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Maintain consistent replacement schedule for guarantee validity.
3. Ongoing Maintenance
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Order new retainer sets every 18 months.
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Keep your OneSmile ScanBox Pro for potential future monitoring.
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Complete DentalMonitoring scans every 3 months.
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Follow any additional provider recommendations.
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If unwanted tooth movement occurs and you’ve met all maintenance requirements:
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OneSmile will verify your compliance through retainer purchase history.
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Your provider will assess the movement using DentalMonitoring’s SmartSTL technology.
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OneSmile will provide complimentary refinement aligners using DM SmartSTL & OS TPx to restore your teeth to their final treatment position.
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Continue with regular retainer wear after refinement.
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The guarantee remains valid only with consistent adherence to the maintenance program.
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Regular retainer purchases must be verifiable for guarantee coverage.
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Keep your ScanBox Pro device for potential future assessments.
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Your provider remains your primary contact for all guarantee-related matters.
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Non-compliance with these terms and conditions will void the guarantee.
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Protection for Your Investment.
OneSmile is proud to introduce our comprehensive 10-Year Perfect Smile Guarantee, demonstrating our long-term commitment to patient outcomes. This industry-leading guarantee ensures your smile investment remains protected for a full decade after treatment completion. Available to all new and existing OneSmile patients.
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Guarantee Coverage
When following the prescribed maintenance program, OneSmile will provide complimentary refinement aligners if any unwanted tooth movement occurs within 10 years of treatment completion.
OneSmile 10-Year Perfect Smile Guarantee.
Common Questions.
As your provider will explain, retainer wear is a lifelong commitment. The duration you wear retainers directly correlates with maintaining your straight teeth.
Regular replacement ensures optimal retention force and maintains proper tooth position.
Consistent retainer replacement is required to maintain guarantee coverage. Contact your provider immediately if you fall behind schedule.
Guarantee Contact Information.
For any questions about the OneSmile 10-Year Perfect Smile Guarantee:
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Contact your treating provider.
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Reach out to OneSmile Customer Support at cs@one-smile.com
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Consult your Territory Manager
